If you're going to speak to me, I'd appreciate it if you spoke to him. You know how hurt and defensive I can get when people are rude or dismissive toward me.
[Can you feel the pouting through the device? There's pouting.]
Yes, certainly. I'll do that promptly. I can't promise PERFECT results - you have far better manners than he does - but I think I should be able to convince him to be a bit more understanding and agreeable.
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Thank you for listening to me, though of course I knew you would.
I really am sorry for his rudeness. Past and future. Please let me know if you'd like me to speak with him and I'll see what I can do.
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[Can you feel the pouting through the device? There's pouting.]
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I can't promise PERFECT results - you have far better manners than he does - but I think I should be able to convince him to be a bit more understanding and agreeable.